I was in the doctor’s office this morning (really bad allergies this year) and the nurse said something interesting, “I thought it was going to rain like it did yesterday again today.” It wasn’t raining at that moment but it is as I write this. And at a level similar to yesterday.
We’ve all heard this. You know that tone that says, “I had an expectation based on (some weather source, me or otherwise) gave me and it hasn’t been met.” Often times I’ll take that opportunity to ask: where they get their weather information, when they last got some information, what their expectation was.
“We have two houses. One is on fire and the other isn’t built yet. So our problem is that we have to fight the flames in the old house at the same time we’re trying to figure out how to build the new one.”
We’re spending a great deal of time-in-motion pumping data into social platforms that really are a poor way of disseminating our time-sensitive information and we’re not solidly building our own new houses.
The nurse shouldn’t have to wonder. Training people is actually pretty easy…when they get a good and useful reward.